The Metropolitan St. Louis Sewer District is coordinating with local disaster relief agencies and municipal disaster response organizations to assist those impacted by the June 25 storms.

If a lot of rain falls within a short period of time, it can overwhelm the sewer system. As a result, sewer lines can discharge into basements. In those cases, MSD has limited insurance funds to assist customers.

MSD will reimburse up to $2,500 — with a $100 deductible — to cover some of the damages that occur during the backup, according to a news release.

Those who experienced water backups are asked to call MSD’s 24-hour customer service line at (314) 768-6260 in order to be eligible for assistance. Due to high call volume, it may take several minutes for calls to be answered, the release stated.

For additional information on how to properly clean up your home or business after a basement backup, visit

The Metropolitan St. Louis Sewer District is coordinating with local disaster relief agencies and municipal disaster response organizations to assist those impacted by the June 25 storms.

If a lot of rain falls within a short period of time, it can overwhelm the sewer system. As a result, sewer lines can discharge into basements. In those cases, MSD has limited insurance funds to assist customers.

MSD will reimburse up to $2,500 — with a $100 deductible — to cover some of the damages that occur during the backup, according to a news release.

Those who experienced water backups are asked to call MSD’s 24-hour customer service line at (314) 768-6260 in order to be eligible for assistance. Due to high call volume, it may take several minutes for calls to be answered, the release stated.

For additional information on how to properly clean up your home or business after a basement backup, visit